These Terms and Conditions ("Terms") are an operational draft and have not been reviewed by an attorney. By using this website or communicating with Page Animal Health LLC ("Page Animal Health", "we", "our", or "us"), you agree to these Terms.
Website Informational Purpose
This website provides general information about Page Animal Health, Adam Page, DVM, small-animal relief veterinary coverage, and clinic advisory and software work. Website content is informational only and may not reflect every current service detail, rate, limitation, or requirement.
No Veterinarian-Client-Patient Relationship From Website Use
Use of this website, email, voicemail, telephone, SMS, or other general communication does not by itself create a veterinarian-client-patient relationship. A veterinarian-client-patient relationship is established only when required professional conditions are met and Page Animal Health agrees to provide veterinary services for a specific patient.
Relief Veterinary Services
Relief coverage is provided to established veterinary practices under a separate arrangement with the practice. Scope, dates, rates, and cancellation terms are agreed with the practice and are not set by this website. Rates shown on this website are current general rates and may change. Surgery is not offered.
Advisory and Software Engagements
Advisory, reporting, and software work is business and operational consulting for a practice. It is not veterinary medical advice about any specific patient and does not create a veterinarian-client-patient relationship. Each engagement is governed by its own written scope, deliverables, timeline, fees, and data-handling terms, and those engagement terms control where they conflict with these Terms.
Any software, reports, or tools delivered in an engagement are provided for the practice's internal use. Unless the engagement agreement says otherwise, deliverables are provided without a warranty of fitness for a particular purpose, and the practice remains responsible for verifying outputs before relying on them for clinical, financial, or regulatory decisions.
No Emergency Use
This website, email, voicemail, phone number, and SMS messaging are not emergency services. Do not use them for urgent or emergency veterinary concerns. If you believe an animal may need urgent or emergency care, contact an appropriate emergency veterinary hospital or seek immediate veterinary attention.
No Guarantee of Immediate Response
We do not guarantee immediate review of or response to website inquiries, email, voicemail, telephone calls, or SMS messages. Response times may vary.
Appointments, Fees, Payments, and Refunds
Booking, cancellation, estimate, fee, payment, and refund policies may be separately provided depending on the service, hospital, or engagement. Any estimates are not guarantees unless specifically stated in writing.
Accuracy and Availability
We aim to keep website information accurate and available, but errors, omissions, interruptions, or outdated information may occur. We may update, suspend, or remove website content at any time.
Intellectual Property
Website text, design, branding, graphics, logos, and other materials are owned by or licensed to Page Animal Health LLC and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or use these materials for commercial purposes without permission.
Third-Party Services and Links
The website and services may link to or rely on third-party services, such as communications vendors, payment processors, hosting providers, practice management software, pharmacies, laboratories, or other veterinary-service partners. Third parties maintain their own terms, privacy policies, and practices.
Prohibited Use
You agree not to use this website or communications channels to:
- Break the law or violate professional, privacy, or intellectual-property rights.
- Submit false, misleading, abusive, harassing, or harmful content.
- Attempt to disrupt, probe, reverse engineer, or compromise website security or operations.
- Use automated scraping, spam, or unauthorized marketing.
SMS Messaging Terms
Program: Page Animal Health Client Communications
Potential messages may include:
- Appointment scheduling and reminders
- Mobile arrival updates
- Prescription and pharmacy notifications
- Follow-up care
- Responses to client questions
- Other service-related veterinary communications
Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for assistance. You may also contact adam@pageanimalhealth.com or 888-621-7243. Consent is not a condition of purchasing services. Carriers are not liable for delayed or undelivered messages. SMS is not appropriate for emergencies. The Privacy Policy and these Terms apply.
Disclaimers and Limitation of Liability
To the fullest extent permitted by law, this website and related information are provided "as is" and "as available." Page Animal Health LLC disclaims warranties that the website will be uninterrupted, error-free, or meet every user need. To the fullest extent permitted by law, Page Animal Health LLC will not be liable for indirect, incidental, consequential, special, punitive, or similar damages arising from website use or inability to use the website.
Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
Changes
We may update these Terms from time to time. The effective date above will be updated when the Terms change.
Contact
Page Animal Health LLC
Email: adam@pageanimalhealth.com
Phone: 888-621-PAGE (888-621-7243)